GetBuilder

Frequently asked questions

Quick answers for homeowners, developers, and service providers.

For homeowners & developers

Finding and hiring the right professionals

1.What exactly is GetBuilder?

Think of us as your project’s matchmaker. We connect property or project owners in the GCC with verified, high-quality contractors for everything from minor repairs to home and office renovations.

2.How much does it cost me to use the platform?

For clients looking for services, GetBuilder is completely free. We make our money by charging the pros a small fee to access the high-quality leads we provide.

3.Are the contractors on your platform licensed?

Absolutely. We know the regulatory landscape in Dubai and the GCC is strict. Every “Builder” on our platform undergoes a vetting process to ensure they have the valid trade licenses required by local authorities.

4.How do I get a quote?

Just post your project details—location, services needed for the project, and scope. We’ll notify the best-matched experts, and you’ll receive competitive quotes.

5.How do I know which contractor to choose?

Every pro has a profile featuring referrals of past work and reviews from other users in the region. You can compare their portfolios and ratings before ever sending a message.

6.Is my data safe?

Yes. We only share your contact details with the specific contractors you choose to engage with. No spam, no unsolicited calls.

For service providers (the pros)

Leads, matching, and how we charge

7.How do I get more jobs through GetBuilder?

Once you register and pass our verification, we send you “Leads”—real projects from clients actively looking for your specific expertise. You choose which ones to bid on.

8.Is this just another directory?

No. Directories are passive. GetBuilder is active. We use our smart engine to match your specific skills, capacities and area you cover to the right clients so you don’t waste time on irrelevant inquiries.

9.How do I pay for leads?

We offer a transparent credit system. You only pay a small fee to “unlock” the contact details of a lead you are matched with. No hidden commissions on your final contract price, no subscriptions.

10.Can I use GetBuilder if I’m a specialized boutique firm?

Yes! Whether you are a solo interior designer or a large-scale construction firm, we categorize leads so you only see projects that fit your company’s scale.

General & regional operations

Coverage, platform role, and support

11.Which cities are you active in?

We are operating in United Arab Emirates, with the rest of the GCC following in a short while.

12.Does GetBuilder manage the construction?

We are the platform that facilitates the connection and the contract. While we don’t manage the bricks and mortar ourselves, we provide the tools (like messaging, verification and qualification) to help you manage the relationship.

13.What happens if there is a dispute?

While we aren’t a legal firm, we provide a clear trail of communication and our dispute resolution process to guide you to resolution.

14.Why is GetBuilder better than just searching on Google?

Google gives you thousands of names but no context. We connect vetted professionals and verified projects, in real-time, and with localized pricing—all in one dashboard.

Still have questions? support@getbuilder.app